What information we collect online
In several areas of our site, we ask you to provide information by filling out and submitting online forms. These areas include:
- Contact form
- Request Sales Representation form
In these areas we may ask for your name, address, email address, credit card and other information needed to complete your order or fulfill your request.
In order to make improvements to our site, we may use this information to help show us how customers use the site.
How we use the information we collect
We have a strong tradition of providing excellent customer service. Our goal is to bring this tradition to the online environment by providing a listing of our accommodations and services.
The information we gather when you visit our site may be used in aggregate to improve the accommodation and services we offer you. In the end, we hope this information will help us tailor our communications so that you receive more of what you want from us and less of what you don’t. This is a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments. We read every email we receive.
Please note that we do not sell or share email addresses with other companies.
What information we do not share with others
Northeast Power Delivery Group does not share, sell or trade email addresses, information collected as part of a survey or specific details about you or your household. We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies. For privacy purposes, all information relating to our customers is stored on a highly secure server.